SUPPORT

HASSLE FREE SUPPORT

  • Managed Service / Tech Support
  • Managed Backups
  • Managed Security
  • Spam
  • Hardware


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CRM

CRM

CRM

  • Microsoft CRM
  • Salesforce.com
  • Open source / ZoHo
  • ACT


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Collaboration

COLLABORATION

  • Sharepoint
  • Exchange
  • Response Point


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Providing Computer Network Support

A leading provider of computer network support in the Northeast Georgia area, e-Tech Software knows that today's businesses depend heavily on technology resources. We also know that this dependence needs to be managed, maintained and maximized so that companies can focus on running their day-to-day business effectively. That's where e-Tech can help.

We firmly believe that technology should empower your business not cripple it, which is why we don't just fix computers, we offer real solutions at affordable prices. We offer a total IT solution that is customized to the needs of the small/medium and growing business and is delivered in an “all inclusive” solution. This gives your business the competitive edge that it deserves!

You no longer have to worry about exceeding your budget because your computers are not working or your e-mail is down. e-Tech is there to make sure everything keeps working, as it should, without the worry of an hourly fee. Unlike the traditional “pay per hour” service plan, the e-Tech “all inclusive” plan program provides:

  • Unlimited service calls per month by certified IT professionals
  • The ability to eliminate unexpected IT service bills by providing a consistent payment plan that allows customers to focus on the business at hand.
  • Peace of mind knowing that in-house resources are not being strained and IT issues are being addressed in a timely and professional manner.
  • A partnership with the client where it is in the best interest of e-Tech to do proactive maintenance to prevent unexpected service calls thereby saving precious time and money by being proactive rather than reactive
  • Instant access to highly trained professionals and technologies to provide the best possible services usually only available to large corporations with extensive IT budgets.
  • Management tools that monitor events on a 24/7/365 basis that could lead to future IT issues allowing delivery of services quickly and efficiently.
  • Includes an anti-virus and anti-spam solution.
  • Includes an offsite backup solution

Your monthly service fee is based upon the number of servers and desktops on your network and the level of service you select; whether it is simply having us monitor your systems (Silver Plan) or you choose our recommended top tier level of service, full server/desktop maintenance (All Inclusive Plan), or somewhere in between (Gold or Platinum Plan). There is a plan to fit your IT needs. Give us call at (770) 614-9495 begin_of_the_skype_highlighting              (770) 614-9495      end_of_the_skype_highlighting to learn more.